Overview

Due to the increasing complexity of wireless products and distribution channels, there is no “one-size-fits-all” model for wireless handset management programs. Assurant Solutions has developed a suite of products and services that leverages key competencies and provides flexibility to address unique program needs: claims administration, forward logistics/fulfillment, reverse logistics, repair processes, underwriting, strategic performance management, risk management and decision science.

Our fully integrated and wholly owned service model:

• minimizes risk
• maximizes flexibility
• improves profitability
• monitors all the steps in the handset lifecycle

Handset Insurance

Custom designed programs that provide the best coverage, the most flexibility, and the highest levels of service.

AssureConnection^®

A proprietary and innovative handset protection program that increases flexibility and promotes increased subscriber penetration.

Claims Process

Our fully integrated process offers timely and easy claims solutions for our customers.

Forward Logistics/Fulfillment

Our stand-alone or fully integrated operations provide expedited processing and delivery of wireless handsets.

Reverse Logistics

Closed loop system that simplifies the process for customers to return wireless handsets.

Handset Repair and Refurbishment

Wireless handset repair and refurbishment capabilities with quick turnaround time and outstanding quality.

Asset Recovery

Analytic-based programs designed to recover valuable wireless handsets from upgraded and disconnected customers.